Help center

How can we help?

Answers about orders, payment, delivery and returns, and everything that protects you while you shop on Majyk Danya.

Popular topics

Track your orderEvery order has a page in My orders with each seller's part, its status and tracking number, and after delivery: reviews, returns and the invoice.Start a returnA return starts from the order page after delivery: choose the items, the reason, how it goes back and where the money goes; it is accepted at once and gets a number.Ways to payCheckout shows only the methods offered in your country: cash on delivery, online payment through licensed payment providers, pay-later where offered, and your store credit.Shipping and deliveryYou see the arrival date and the delivery charge before you buy; an order from several sellers comes in several parcels, each with its own status and tracking.The Majyk Danya guaranteeEvery order is protected from payment until after delivery, and offers with guarantee badges add credit for late delivery and for price drops within 14 days.Cancel an orderYou cancel each seller's part on its own: freely while it waits for the seller, or when the seller is late shipping. The store cancels automatically what a seller doesn't accept within 48 hours.

Ordering and payment

How to order, ways to pay, and tracking or cancelling an order.

Shipping and delivery

Delivery times, pickup points and ordering from another country.

Returns and refunds

The return window, starting a return and when your money comes back.

Your protection

The Majyk Danya guarantee, shopping safely, reviews and your privacy.

Your account

Signing up and in, your wallet, wishlist and alerts.

Ways to shop

Buying with others, requesting any product, live shopping, gifts and Majyk Plus.

Business and wholesale

Business accounts, wholesale prices and quotes, bank transfer and pay-later terms.

Contact us

Ask the Majyk Danya assistant first: it answers at once from our policies and, if you need, connects you with our team. For a question about a product or your order, message the seller from the product page (Ask the seller a question) or from your order page. For a problem with an item you received, start a return from your orders. We will never ask for your password or verification codes.

Contact Majyk Danya