Your wallet and store credit
What adds credit to your wallet, how to spend it at checkout, and why some of it shows as credit on its way.
In this article
My wallet holds your store credit, which you spend on your next orders, all of it or part. You'll find it under My account → My wallet.
What adds credit
| Entry | When you get it | When it's available |
|---|---|---|
| Late delivery credit | Your order from a seller with the Guaranteed delivery badge arrived after the promised date: 10% of the order. | At once, on delivery |
| Price protection | A seller with the 14-day price protection badge lowered the price within 14 days of your order: the difference, automatically. | At once |
| Loyalty points | A seller with an Earn X% credit badge: a share of what you bought from them. | Once the return window ends |
| Share and earn | Someone bought through your link. See Share and earn. | Once the return window ends |
| Return refund | You chose to get a return refunded to your wallet, or you had paid cash on delivery. | At once, when refunded |
| Credit back from a cancelled order | Part of an order you paid with credit was cancelled. | At once |
| Unclaimed gift | Your gift's recipient didn't enter an address within 7 days, so it was cancelled and the full amount comes back. | At once |
The Guaranteed delivery, 14-day price protection and Earn X% credit badges show on product pages for sellers who offer them, and the seller pays that credit. Learn more in The Majyk Danya guarantee.
Available credit and credit on its way
The top of the wallet shows two amounts: Available credit, which you can spend now, and Credit on its way, which waits for the return window of the order it came from and then becomes available by itself. Below them is a record of every entry with its date and order number.
Spending credit at checkout
- Go through to checkout.
- If you have available credit, Use my credit appears with the amount, already ticked. Untick it if you'd rather keep it.
- The credit is taken first and you pay the rest with the method you choose. If it covers the whole order, the order is paid in full from your credit.
Good to know
- Credit belongs to a country and its currency: what you earn in one country's store is spent on orders there. To see your credit in another country, change the delivery country at the top of the page.
- Credit is spent on orders only. It can't be withdrawn as cash or moved to a card, a bank account or another person.
- An account holding credit can't be deleted, so spend it first.